The City of Hazleton in Luzerne County PA uses TRAISR primarily to manage their Code Enforcement and Permitting processes.  In addition to the more typical/standard construction permitting process The City took advantage of TRAISR customizability to get creative in using the Permit Centrl module to track other types of activity such as parking permits, rental property licensing and inspections, solicitors, work authorizations, code violations and citations, and even animal permits. 

It was important to the City that their asset management solution be able to share data across departments in order to build efficiency for their field staff who often assume multiple roles.  They developed geographic regions within the City for specific code enforcement personnel to allow them to minimize cross-town travel and help the office staff assign the work to the field staff that is closest to the issue and most familiar with the area and residents involved.