ABOUT
LOCAL PROFESSIONALS PROVIDE HANDS-ON INSTALLATION AND ONGOING SUPPORT
TRAISR's genesis can be traced back decades to helping our customers by developing customized applications for the management of day-to-day operations.
We took all of this accumulated knowledge, based on in the field, end-user feedback, to create a web-based cloud solution that is available as a SaaS (Software-as-a-Service) product. This means no installation and no maintenance.
Our team, based in Fort Washington, PA provides all development, installation and support for the TRAISR product set. We're local because you're local.
Have a support question? Reach out to us at support@TRAISR.com.
John DePalma
Managing Principal
John is the Managing Principal for TRAISR. He coordinates with our COO on development and operations matters, and participates in sales demand growth, client satisfaction inquiries, and partnership opportunities.
Dan Reavy
General Mgr. - Business Dev.
Dan is responsible for increasing awareness and overall sales of TRAISR. Dan develops short and long-term business plans for the product and is responsible for account management during the sales process.
Eric Haflett
Business Analyst
Eric's role is to serve as a personal point of contact to guide clients through all phases of their TRAISR experience. From sales to implementaton to support he works closely with our clients to understand how they work and to ensure TRAISR suits their needs and maximizes their investment
Shane Fitzgerald
GIS Application Specialist II
Shane provides support to TRAISR users, gathers data requirements, and implements new client databases. He is also responsible for testing program enhancements. Additionally, Shane is one of the primary TRAISR employees on the TRAISR for McMahon Committee, which uses TRAISR for our own internal tracking and data collection.
Amber Blum
GIS Application Specialist
Amber works with client app configurations for data management, along with client GIS data and implementation, and provides client support.
Brian Berdel
Chief Operating Officer
Brian is the Chief Operating Officer for TRAISR. He is the original architect of the software, and while overseeing the group, he is active in all aspects of product development, sales, implementations and client support.
Jennifer Kamienski
Marketing Director
Jennifer is responsible for all marketing initiatives for McMahon and TRAISR software, including branding strategy, go-to-market initiatives, business/proposal development oversight, corporate communications, Web, social and digital strategy planning and execution, and all content.
Gaurav Patel
Lead Software Designer
Gaurav's primary role is managing software development and providing technical leadership support for the TRAISR team, which includes supporting existing clients, implementing new features and reporting.
Maddie Callaghan
GIS Application Specialist
Maddie works with client GIS data, as well as implementation. She also does customer support, report configurations and tests new TRAISR features.
Bill Faries
Front-End Developer
Bill is a Front-End Developer and is responsible for the layout and organization of TRAISR's easy-to-follow user screens.
Plus TRAISR's On-Call Support Team
